When it comes to unexpected plumbing problems, the only thing on any homeowner’s mind is to get it fixed and fast. However, hiring just anyone to come in and resolve these issues can lead to disastrous results. That’s why it’s important to vet them first. To help you know what qualities to look for, below are a few considerations to keep in mind when choosing the best plumber:
Is the plumber licensed?
Beyond being proof of a plumber’s knowledge and experience, a licence signifies that a plumber or tradesperson can legally carry out work. In fact, all Perth plumbing work is regulated by the Government of Western Australia, under the Plumbers Licensing Board.
Any individual that performs plumbing work without a license can be fined AUD 5,000.00. To make matters worse, the person who employed or engaged said unlicensed individual will also be fined the same amount.
Typically, a licensed plumbing contractor will send an experienced tradesperson to fix your plumbing. But depending on the severity of your issue or the scope of the work, they may send out an apprentice instead. However, note that apprentices can only carry out work under the supervision of a licensed plumber.
You can check if a plumber’s licences are in order by using the Plumbers Licensing Search tool on the Government of West Australia website.
Is the plumber insured?
Plumbing work is inherently risky, not just to the plumber but also to the homeowner. They could also cause a lot of damage to the property if they aren’t careful. While the Plumbers Licensing Board has protections in place to safeguard consumers, it’s still a good idea to inquire about a plumber’s insurance policy and coverage.
Insurance protects both you and the plumber should anything untoward happen while the work is being done. It should also cover any potential property damage. So look for a plumber with comprehensive public liability insurance as well as worker’s compensation.
Are they local?
Plumbing issues should never be left unattended for too long, as some pose a threat to public health, safety, infrastructure and the environment. That’s why it’s best to choose an established local plumber as they can address the issue immediately. They’ll also be more familiar with common problems experienced by the other residents in your area, ensuring quick diagnosis and a fast resolution.
What do the reviews say?
Most established businesses like Property Plumbing and Gas have a digital presence nowadays, so it’s a good idea to search for your potential contractor online. In most cases, you should be able to find a section on their website dedicated to customer reviews and testimonials. All these can tell you a lot about what it’s like to work with them.
If you don’t trust what you see, try looking for feedback elsewhere online. Search for the company on social media to see what people are saying about them. You could also visit websites dedicated solely to publishing customer feedback, such as Product Review or Word of Mouth.
Finding a reliable plumber is easy if you know what to keep an eye out for. Generally speaking, you’re better off avoiding any contractor that takes too long to return a call. You should also be wary of any plumbers that act dodgy about their credentials.
To get the best price, don’t be afraid to ring more than a few plumbers in your area. Most service providers are glad to offer free quotes, and many won’t ask for payment until the work is completed.