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7 Tell-Tale Signs of a Reliable Auto Transportation Company

Your vehicle is one of your most valuable assets. That said, when your big-ticket investment hits the road, ensure a reliable car shipping company is behind the wheel of your auto transportation operation.

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While searching for an auto transportation company, you may become overwhelmed by all of your research. Luckily, there are plenty of helpful shipping companies such as this one that will put your mind at ease. Here’s what to look for when searching for the perfect auto transportation company: 

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You can get a free, no-strings-attached quote 

The price to ship your vehicle can vary dramatically between companies, so it’s crucial to request a quote. Keep an eye out for companies that don’t ask many questions when generating a quote, as this is a sign that these customer service representatives may fall short in providing an accurate estimate.

After all, long-distance vehicle transport depends on many variables, such as pick-up and destination, the condition your car or truck is in, and the method for getting it where it needs to go. A reputable auto transport company will ask for the little details to give you the most accurate quote. 

You have time to compare quotes

As you search for the best fit for your vehicle transit needs, you will likely be comparing quotes from several different companies. Make sure to shop around so you can receive the best pricing available. Steer clear of any auto transport companies that use high-pressure tactics to encourage you to buy before you are ready. 

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They have good reviews

If an auto transport company doesn’t feature their reviews, it may indicate that they have more negative reviews than positive. If past customers were satisfied, it’s a good sign the business is trustworthy. If raving reviews are a dime a dozen, then you’re good to go. Don’t forget to look for reviews offline, too, by checking with friends and family. If a loved one has had a good experience, it’s likely you will, too. 

They respond quickly

When you have questions, both before and during shipping, you want to have someone there to help address your concerns. It’s always more reassuring to speak with a representative than to be greeted with automated options or have to leave a message.  An auto transport company that is reliable will have their phone number posted and pick up quickly when you call.

They are knowledgeable

When you talk with an employee, does it sound like they are reading from a script? Does the person seem to avoid specific questions, or are they unable to answer simple inquiries? If so, go elsewhere. You want to find a representative that is knowledgeable and friendly. 

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Their pricing is explicit

When you receive a quote, it should be clear how the bill is determined and what went into the price. You don’t want to be surprised by any hidden charges or fees. Disreputable companies will give you a small quote and then add in many surcharges you weren’t expecting, adding a financial headache to an already stressful situation. 

Clear expectations in the event of a delay

If there are shipping delays and your vehicle doesn’t arrive on time, what are the company’s policies? Will you receive a refund? When the unexpected occurs, you’ll want to know precisely how the auto transport company will handle any problems. 

Wrap up

When shopping for shipping for auto transport options, don’t settle for the cheapest company available and risk hidden fees, shipment delays, and other hassles. Instead, conduct careful research to find the best fit for your vehicle transit. It’s vital that your car or truck will be shipped with the utmost care, and finding a reputable shipping company will help put your mind at ease. 

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