When you run a business, your list of tasks grows day by day. There is a seemingly endless amount of responsibilities for managers and business owners to consider daily, and more or less because every decision taken impacts the company’s success, or lack thereof, in some way. From marketing to hiring IT networking, it is a lot of work to be done to ensure the company’s growth. And believe it or not, decisions regarding business’ janitorial service are just as important.
Whether you are a business owner or an experienced Facilities Manager, hiring a reliable, dependable, expert janitorial service company can be a tall order. So how do you figure out which company is actually capable of delivering on their promises of great service and who is not? No matter what you hear in a sales pitch, here are 5 things you must consider when you are looking to hire a commercial cleaning company.
Know Your Needs
Before you start your search for janitorial services in Toronto, you should know exactly what you need. How big is your building? How many floors are there and how large are those areas? Which areas get the most dirty?
If you can answer these questions, you are good to go and will be able to pick the janitorial service company that will serve your needs a lot better.
Make a list and check for Reviews Online
Start your search by making a list of the janitorial service companies in your area. After that, look for their reviews online.
Always remember that happy people don’t tend to write as many reviews as unhappy people who feel it is crucial to let the world know about their terrible experiences. Also remember, sometimes, those responses and reviews are from people using it as an opportunity to damage the reputation of the company. If a company has all bad reviews, then that’s surely a red flag, but if they have more good reviews than bad, that’s pretty average. No one is perfect!
Similarly, watch out for companies with a perfect score. A lot of companies pay their clients to write reviews for them, so it is always wise to avoid a company with all perfect scores and find the one with really consistent high scores.
Make Sure They are Experienced and Legit
Before you hire commercial cleaning service in Mississauga, you need to make sure that the company itself is “legit”. Ask them if they can provide you with the copies of their liability insurance certificate, clearance certificate, and references.
Also, ask them – How long have they been in business for? Do they have any awards and affiliations with professional organizations?
What cleaning materials and equipment is the company using?
It is very important to find out what types of materials, especially cleaning chemicals the service company will use when cleaning your building. Apart from the cleaning supplies, you also need to see if the equipment used by the workers are fully licensed or not.
This will help you get the job done faster as you will be satisfied that the cleaning crew is using the right materials and equipment to clean your floors, windows, and other services.
Ask them if they take requests or offer a fixed service. How detailed will they get? Also, inquire as to what level of service is offered. If you can customize it, or you get only one type of service at every visit irrespective to what your needs are, or, if you can opt for a combination. Companies offer a variety of options, and you just need to find the one that understands what you want and customizes their service accordingly.
Terms of Service
Finally, before you commit to working with a particular company check out their terms of service. This will be a great way to ensure that you don’t get slapped with any surprise fees. Many companies charge extra fees for last-minute booking, and a cancellation fee because it can be hard to reschedule at the last minute. So, if you know the terms of service you can better plan and prepare for any scheduling issues.